X
GO

Iowa Substance Use Disorder Treatment Data Integrity

Each month, IDPH conducts Data Integrity checks to ensure that data reported is complete and accurate. Data Integrity Reports are sent via encrypted mail on the 17th of the month.  Agencies are expected to review their individual reports and to make the corrections noted by the 15th of the following month.  

Support Documentation

Help Desk

IDPH offers a Help Desk to answer questions and provide assistance on data reporting requirements and the data system. The Help Desk can be reached via phone at 866-339-7913 (toll free), 515-725-2950 (local), or via email at ismart.helpdesk@idph.iowa.gov

Help Desk hours are M-F from 9-4 (excluding holidays). Help Desk calls are automatically answered with messages transcribed and sent to the help desk email. When leaving a message, please speak slowly and clearly to ensure an accurate transcription is made. Please include your name, agency, phone number, best time to be reached, and the nature of the assistance needed. Help Desk personnel will respond to your request as soon as possible (which may be the next business day if leaving a message between 4 PM-9AM M-F).