Translated Health Education Materials
COVID-19 Resources in Multiple Languages:
Iowa Multilingual COVID-19 Phone Line: 1-877-558-2609
The Refugee Alliance of Central Iowa (RACI) and Lutheran Services in Iowa, in partnership with 211, Polk County Health Department, and the Iowa Department of Public Health, have launched a new statewide COVID-19 hotline that will help expand access and capacity to individuals living in Iowa who are limited in English.
Business Hours: Monday - Friday, 8:30 a.m. - 5 p.m. with a 24-hour voicemail
Please call 1-877-558-2609 and select your language from the menu to be connected to an operator and interpreter or to leave a message. Languages available include:
|Spanish, option 1
||Karen, option 5
||Nuer, option 9
|Arabic, option 2
||Karenni, option 5
||Mabaan, option 9
|Swahili, option 3
||Nepali, option 6
||Vietnamese, option 0
|Kinyarwanda, option 3
||Somali, option 7
||Mandarin Chinese, option *
|Kirundi/ Kinyamulenge, option 3
||Tigrinya, option 8
||Other Languages, option #
|French, option 4
||Kunama, option 8
||English, option #
|Burmese, option 5
||Amharic, option 8
Translated flyers about the Phone Line are available in Arabic, French, Kinyamulenge, Kirundi, Maban, Nepali, and Spanish. For a full list, please see the RACI Covid-19 response page here.
- CDC COVID-19 Print Resources: Visit this website for the most up-to-date translated materials from the CDC
- Living in Shared Housing: Available in Spanish, Simplified Chinese, Vietnamese, and Korean
- Testing and Testing for COVID-19: Available in Spanish, Simplified Chinese, Vietnamese and Korean
- Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools and Homes: Available in Spanish, Simplified Chinese, Vietnamese and Korean
- 10 Things You Can Do to Manage COVID-19 Symtoms in Multiple-Languages: Available in English, Arabic, Dari, Farsi, Karen, and Pashto
- 10 Things to Manage Respiratory Symptoms at Home: Available in English, Chinese, Korean, Spanish, and Vietnamese
- Share Facts about COVID-19: Available in English, Simplified Chinese, and Spanish
- What you need to know: Available in English, Simplified Chinese, and Spanish
- What to do if you are sick: Available in English, Amharic, Arabic, Simplified Chinese, Dari, Farsi, French, Haitian Creole, Nepali, Pashto, Russian, Somali, Spanish, Swahili, Tigrinya, Ukrainian, and Vietnamese
- Stop the spread of germs poster: Available in English, Amharic, Arabic, Simplified Chinese, Dari, Farsi, French, Haitian Creole, Korean, Nepali, Pashto, Russian, Somali, Spanish, Swahili, Tigrinya, Ukrainian, and Vietnamese
- Symptoms of Coronavirus Disease 2019 poster: Available in English, Simplified Chinese, Haitian Creole, Korean, Spanish, and Vietnamese
- CDC Protects and Prepares Communities: Available in English, Chinese, Korean, Spanish, and Vietnamese
- Stay Healthy Wash Your Hands: Available in English and Spanish
- Wash Your Hands: Available in English, Arabic, Bengali, Chinese, French, Portuguese, Spanish, and Urdu
- Keep Calm and Wash Your Hands: Available in English, Arabic, Bengali, Chinese, French, and Spanish
- Hand Washing: Available in English, French, Kinande, Kinyarwanda, and Swahili
- CDC COVID-19 materials, translated by RCUSA members into relevant refugee languages
- World Health Organization (WHO) Introductory Video on Coronavirus: This is a five-minute introductory video in English about the novel coronavirus. Captions are available in English, Arabic, French, Simplified Chinese, Portuguese, Spanish, and Russian. To access multi-lingual versions, create a free OpenWHO account.
- Switchboard Round-Up of Multilingual Resources on COVID-19
- Society of Refugee Healthcare Providers COVID-19 Resources
- Hesperian Health Guides COVID-19
- COVID-19 Mental Health Resources - Center for Victims of Torture
- Minnesota Department of Health Materials and Resources on COVID-19
General Health Information:
Executive Order 13166 mandates the provision of language-appropriate services to persons who are limited in their English proficiency (LEP). The purpose of this order is to improve access to federally conducted and assisted programs and activities for persons with limited English proficiency. The following websites offer health education materials in multiple languages:
- CDC Resources in Languages Other than English: Contains information and materials available on the Centers for Disease Control and Prevention website translated into other languages. Topics include emergency preparedness and response, diseases and conditions, data and statistics, environmental health, healthy living, injury, violence and safety, life stages and populations, travelers’ health, and workplace safety and health among others.
- Ethnomed: Provides background information on cultures and cultural competency, as well as patient education materials in multiple languages.
- Healthreach: Contains multilingual health information, cultural guidance, and country condition reports. Health information is available in more than 80 languages and in multiple formats (print, audio, and video). Topics include, but are not limited to healthy pregnancy, oral health and dental care, sexually transmitted infections, bed bugs, tuberculosis, and more.
- Immunization Action Coalition: Vaccine Information Statements
- Minnesota Department of Health Translated Materials
Bureau of Immunization and Tuberculosis Brochures:
Childhood Immunization Pamphlet: Arabic, Burmese, English, Nepali, Swahili, Tigrinya
Adolescent Immunization Pamphlet: Arabic, Burmese, English, Nepali, Swahili, Tigrinya
Adult Immunization Pamphlet: Arabic, Burmese, English, Nepali, Swahili, Tigrinya
Influenza Immunization Pamphlet: Arabic, Burmese, English, Nepali, Swahili, Tigrinya
Tuberculosis Pamphlet: Arabic, Burmese, English, Nepali, Spanish, Swahili, Tigrinya
Human papillomavirus (HPV) Vaccine Pamphlet: Arabic, Burmese, English, Nepali, Spanish, Swahili, Tigrinya
Coverage to Care Prevention:
The Centers for Medicare & Medicaid Services developed the From Coverage to Care (C2C) initiative to help individuals understand health coverage and connect to primary care and the preventive services. Preventive services resources are available in the following languages: Arabic, Chinese, English, Haitian Creole, Korean, Russian, Spanish, and Vietnamese. To access these documents, visit C2C Prevention Resources.
The CDC developed four seasonal flu documents designed to improve knowledge of seasonal flu in refugee populations. The documents use minimal text and visual cues to portray seasonal flu information for low literacy populations, and are available in native languages of refugee populations commonly resettled in the United States. To access these documents, visit CDC Immigrant and Refugee Resources. Visit CDC-INFO to order printed copies of these documents, or call 1-800-CDC-INFO.
CDC Hepatitis B Info Sheets for African Immigrants – Multiple Languages
Opioid Misuse and Addiction:
The National Library of Medicine collaborated with Healthy Roads Media to produce a collection of materials that teach people about opioids and opioid misuse. The collection has 22 easy-to-read, English-language handouts, videos, and audio recordings. To access this resource, visit Healthreach Opioid Misuse and Addiction Resources.
Pelvic Exam and Pap Test:
The National Cancer Institute developed a four-panel brochure to educate women about what to expect during a pelvic exam and pap test. Audio versions are available in some languages. To access this resource, visit Healthreach Having a Pelvic Exam and Pap Test.
National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources, and best practices for professionals. To access the Lifeline, call 1-800-273-8255.
The Refugee Health Technical Assistance Center Refugee Suicide Prevention Training Toolkit is designed to provide resources for Question, Persuade, Refer (QPR) instructors who are interested in training refugee gatekeepers.