Focus Security Requests for Local Agencies

For new employees, print the New Employee Training Checklist (policy 300.11) to use as a standardized checklist with all new employees to assure core tasks and responsibilities are completed. WIC Coordinators must complete a New User Request Form before a two-factor authentication code and access to Foucs can be provided. This form needs sent to the WIC help desk email. Focus access is only allowed for employees that are paid with WIC funds due to participant confidentiality.

Upon an employees exit from employment under the WIC program an Inactivate User Request Form needs to be completed and sent to the WIC help desk email on their last day of employment. 

For more information about WIC, call 1-800-532-1579 or (515) 281-6650. You may also use the Contact Us system to send us a question online.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

Read the full USDA Non-Discrimination Statement and to learn how to file a complaint.