Training - Home

One Call Now Resources

This section provides the recorded training provided by OnSolve for the appointment reminder service platform One Call Now.

Tuesday December 14, 2021 Local Agency One Call Now Q&A

Thursday November 18, 2021 Local Agency One Call Now Training


2019 Streamlining WIC Certification Practices Promotional Campaign

Wednesday May 22, 2019 Streamlining WIC Certifications Webinar

Thursday May 30, 2019 Streamlining WIC Certifications Webinar

Streamlining WIC Certifications PowerPoint Slides

Guidance Documents for Streamlining Certifications Project


2018 WIC Training and Program Integrity Conference

The following power point slides and handouts have graciously been made available to you by our conference presenters for printing if you would like to have a copy.


WIC Contractors' Meeting

"WIC Contractors Meeting Recording 8.25.21"

WIC Contractor Meeting Notes 8.25.2021  PDF

WIC Contractors' Meeting Notes 4.28.2021  PDF

WIC Contractors' Meeting Notes 1.27.2021  PDF


Focus Resources

This section provides links and information for Iowa's MIS system, Focus.

For more information about WIC, call 1-800-532-1579 or (515) 281-6650. You may also use the Contact Us system to send us a question online.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

Read the full USDA Non-Discrimination Statement and to learn how to file a complaint.