Resources - Participant Centered Services 

Participant Centered Services Toolkit

The following assessment tools have been developed to assist local WIC agencies in creating a system-wide participant-centered WIC program.     

Participant Centered Websites

The following websites are being shared to assist local WIC agencies in providing nutrition education in a participant centered manner.

Head Start Verification Form

The following forms can be used for adjunctive elegibility for families who have been income certified in the Head Start/Early Head Start Program.

Culture Toollkit

According to Merriam Webster, Culture is the customary beliefs, social forms, and material traits of a racial, religious, or social group; alsothe characteristic features of everyday existence (such as diversions or a way of life) shared by people in a place or time.  In other words, it’s what you grow up with.  Culture can be both surface level or embedded.  In order to learn about the embedded culture of others, we must be willing to ask questions and learn about experiences.  The Iowa WIC Program serves thousands of participants from all races, ethnicities, and backgrounds and employs well over a hundred local agency staff. Rather than waiting for each individual staff person to meet and learn from their own interactions and experiences with people from different cultures, we have provided the following resources and information for the 21 most prevalent racial and ethnic cultural groups in Iowa.  Our goal is that this toolkit helps our local WIC staff be culturally competent so they can provide the best nutrition services possible to the diverse group of participants we serve.

References for the above documents can be found here.


For more information about WIC, call 1-800-532-1579 or (515) 281-6650. You may also use the Contact Us system to send us a question online.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

Read the full USDA Non-Discrimination Statement and to learn how to file a complaint.