Resources - Participant Centered Services 

Participant Centered Services Toolkit

The following assessment tools have been developed to assist local WIC agencies in creating a system-wide participant-centered WIC program.     

Participant Centered Websites

The following websites are being shared to assist local WIC agencies in providing nutrition education in a participant centered manner.

Head Start Verification Form

The following forms can be used for adjunctive elegibility for families who have been income certified in the Head Start/Early Head Start Program.

Culture Toollkit

According to Merriam Webster, Culture is the customary beliefs, social forms, and material traits of a racial, religious, or social group; alsothe characteristic features of everyday existence (such as diversions or a way of life) shared by people in a place or time.  In other words, it’s what you grow up with.  Culture can be both surface level or embedded.  In order to learn about the embedded culture of others, we must be willing to ask questions and learn about experiences.  The Iowa WIC Program serves thousands of participants from all races, ethnicities, and backgrounds and employs well over a hundred local agency staff. Rather than waiting for each individual staff person to meet and learn from their own interactions and experiences with people from different cultures, we have provided the following resources and information for the 21 most prevalent racial and ethnic cultural groups in Iowa.  Our goal is that this toolkit helps our local WIC staff be culturally competent so they can provide the best nutrition services possible to the diverse group of participants we serve.

References for the above documents can be found here.


USDA Nondiscrimination Statement:

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

  • mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or
  • fax:
    (833) 256-1665 or (202) 690-7442; or
  • email:

This institution is an equal opportunity provider.