Board of Massage Therapy - Frequently Asked Questions
How can I apply for a license?
See "Apply, Renew, Reactivate" listed on the left.
If I am not approved for licensure in Iowa, will I receive my application fee back?
No, application fees are non-refundable.
Name & Address Changes
How can I make an address and/or name change?
Any time there is an address and/or name change, it is up to you to let the board office know within 30 days of the change. Complete the "Name & Address Change" form available on this site.
Duplicate Certificate or Wallet Card
How can I get a duplicate license?
You can request a duplicate license and/or wallet card by accessing the Board’s online services webpage at: https://ibplicense.iowa.gov/mystatus. Use your @iowaID account and password to sign in. If you forgot your password, click on Forgot Password link located at the top of the Sign In page. Once logged in to your account, click on the [Online Services] link located at the bottom left of the My Licenses page. Select the Online Service of either Request Certificate or Request Wallet Card. Provide Reason for Request. Do not upload any attachments on the following screen. Complete the process by following the prompts on the screen. Once payment has been made, the document(s) will be mailed the following business day. The fee is $20.00 per request
Or complete the "Application for Duplicate License" and mail it along with the correct fee.
Where can I find information about continuing education?
See the "Continuing Education" page on this site for specific information regarding your continuing education.
You can renew your license up to 60 days before your current license expires.
Renewal notifications will be emailed to your email address on file with the board at 60, 50, 40 and 30 days prior to the license expiration date. If you have not renewed your license 20 days prior to the license expiration date, a postcard will be mailed to your mailing address on file.
See the "Renew" page on this website for more information.
Can I use the extra continuing education hours that I earned from my previous renewal for the present renewal?
The only time this is allowed is for your second renewal.
For those newly licensed, continuing education is not required for the first license renewal. Any continuing education hours obtained anytime from the initial licensing date may be used for the second license renewal. After the second renewal, licensees are required to complete the full number of required continuing education hours within each compliance period. For more information see "Continuing Education" page on this website.
When does my license expire?
You can find the license expiration date on your most recent wallet card.
What is the license renewal fee?
See Chapter 5 under "Laws and Rules" listed on the left.
What are the required courses for mandatory reporters of child and adult abuse?
How can I reactivate my license?
See the "Reactivation" page on this website for more information.
List of Licensees
You can download a list of licensees at any time. Select the tutorial below for step by step instructions.
Exporting a List of Licensees
Licensure in other States
What are the requirements for licensure in another state?
You will need to contact the board in that state and find out the requirements. Our verification fee for verifying your license to another state is $20.00. Include a money order or cashier's check for that amount along with your written request. Make check payable to your specific board (e.g., Iowa Board of Athletic Training).
How do I verify a license for a licensed professional?
Go to https://IBPlicense.iowa.gov and select License Search. Insert your name or license number. Select your profession from the dropdown list. You may print a copy of your licensure status by selecting Print.
Disclaimer: The Bureau is responsible for maintaining all of the information on the website, including licensure information and public disciplinary action. The information provided on the website is the same information provided through verbal and mail verification, and is true and complete to the best of our knowledge.
The professional boards require primary source verification of credentials prior to issuing a license in this state. The Bureau believes this site is appropriate for verification information, but is not responsible for determining appropriateness of information compared to standards of any given organization or program.
How do I put my license on hold?
It is not necessary to place your license on hold. If you do not renew your license by 30 days after the license expiration date, it will automatically be placed on inactive status.
Licensed massage therapists may not engage in unethical conduct while practicing massage. See Iowa Admin. Code r. 645-134.2(28). The Board has previously disciplined licensees for engaging in unethical conduct and has imposed sanctions that range from requiring continuing education to license revocation. Below are some examples of instances of unethical conduct that have resulted in disciplinary action by the Board.
Rule 645-134.2(28) Unethical conduct. In accordance with Iowa Code section 147.55(3), behavior (i.e. acts, knowledge, and practices) which constitutes unethical conduct may include, but need not be limited to, the following:
a. Verbally or physically abusing a client or coworker.
b. Improper sexual contact with, or making suggestive, lewd, lascivious or improper remarks or advances to a client or coworker.
c. Betrayal of a professional confidence.
d. Engaging in a professional conflict of interest.
e. Promotion for personal gain of an unnecessary drug, device, treatment, procedure, or service or directing or requiring an individual to purchase or secure a drug, device, treatment, procedure, or service from a person, place, facility, or business in which the licensee has a financial interest.
Examples of violations of rule 645-134.2(28) that have resulted in disciplinary action by the board:
- Touching a female client’s breasts for a non-therapeutic purpose (MT Case No. 17-0116)
- Making suggestive remarks to a client during the course of a massage (MT Case Nos. 16-0233, 16-0323)
- Inserting fingers into a client’s vagina without her consent and for a non-therapeutic reason (MT Case No. 16-0033)
- Improper Draping: Performing massage maneuvers that improperly exposed the client’s breasts or genitals (MT Case No. 05-007)
- Being convicted of sexual assaulting a client, and being convicted of assaulting multiple clients with intent to commit sexual abuse (MT Case Nos. 09-009, 04-003).
How can I file a complaint?
See the "Complaints" page listed on the left for more information about how to file a complaint.