Quality Improvement

For public health to fulfill its important role in ensuring the safety and health of the public, improvements in the quality, performance, and impact of public health agencies must be made. So, how does public health begin to improve these areas? One answer is through the use of quality improvement (QI). Quality improvement in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health.  It refers to a continuous and ongoing effort to achieve measureable improvements in the efficiency, effectiveness, performance, accountability, outcomes, and other indicators of quality in services or processes which achieve equity and improve the health of the community.” – Accreditation Coalition Workgroup, Public Health Foundation, approved June 2009.


Minnesota Department of Health provides an abundant amount of quality improvement resources. There are   plans, projects, and a QI tool box, in addition to trainings and webinars -  just to name a few of the resources available!

Public Health Quality Improvement Exchange (PHQIX) is an online community designed to be hub for public health professionals to learn and share information pertaining to quality improvement!

Roadmap to a Culture of Quality Improvement, provided by National Association of County & City Health Officials (NACCHO) is a guide to leadership and success in local health departments with and abundance of useful tools, found in the Resources Tab!